Author: Rae Hathaway
|Some good news for the Interlake Regional Health Authority.
Their Continuous Improvement Annual Report for 2005-2006 shows between 85 and 100 per cent client satisfaction.
Vice President of Planning Doreen Fey is pleased because they've reached their benchmark of 85 per cent satisfaction. She doesn't rule out raising the bar on that, adding the report's information will be directed toward improving the quality of health programs.
Fey points out the IRHA has enjoyed consistently good satisfaction numbers, and they want to share that information.
Fire drills and infection control were among the areas focused on by the report.